I spent 13 years at Intuit Mailchimp on a nontraditional career path that built a skillset I’m proud of.
Deep customer empathy (I started in support and spent years writing help docs)
A corporate communicator's eye for protecting and elevating brand reputation
An internal communicator's instinct for preparing customer-facing teams to support changes
A lifecycle marketer's desire to educate, inspire, and retain customers
An operational drive to solve problems with better workflows and tools
These six projects show how I find unowned territory that matters to the organization, develop strategies, and work cross-functionally to build things.
You're on my art site. I draw and paint, too. Have a look around, and use the links within each project page to move between projects.